Privacy Policy

MTM is the trading name of Education Market Research Solutions Ltd., the data controller. We are committed to preserving the privacy of all visitors to our website at www.mtmconsulting.co.uk. The following privacy policy is provided to inform you on how we use and protect the information that you provide to us through this website and any other interaction with us. By visiting, filling in an online form or chat session, or commissioning our services you consent to the collection, use and transfer of your information under the terms of this policy.

All personal data provided by will be held by MTM. Our head office address is: 483 Green Lanes, London, N13 4BS.

Our UK data protection registration number is ZA204985. Full details of our notified purposes can be viewed at the website of the Information Commissioner’s Office www.ico.org.uk.

Information that we may collect from you

When you visit use our site and use our online chat service, or complete one of our online forms, you may be asked to provide certain information about yourself, including your name and contact details.

The internet is not completely secure. We cannot guarantee the security of your personal data transmitted through our website or by email. Any transmission is at your own risk.

All personal data that you provide to us will only be processed following your explicit consent and always in line with the DPA 1998 and any other applicable data protection legislation.

Use of your information

Your information will enable us to provide you with access to all parts of our website and to supply the products or services you have requested. We may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Furthermore where you have consented, we might also use your information to let you know by email, or post about the latest industry trends and other products and services which we offer that may be of interest to you. If you change your mind about being contacted in the future, please let us know.

Disclosure of your information & marketing

Your personal data provided by you via our website will only be used by MTM.

The categories of personal data concerned

With reference to the categories of personal data described in the definitions section, we process the following categories of your data:

• Personal data such as names, email addresses and positions in the company, alongside other information.
• We may also have your pupil postcode data, form number, pupil role and other such data, where it has been provided.
• We have obtained your personal data from such as names, company positions and email addresses and which are obtained by

The categories of personal data concerned

With reference to the categories of personal data described in the definitions section, we process the following categories of your data:

• Personal data such as names, email addresses and positions in the company, alongside other information.
• We may also have your pupil postcode data, form number, pupil role and other such data, where it has been provided.
• We have obtained your personal data from such as names, company positions and email addresses and which are obtained by accessing publicly available data

What is our legal basis for processing your personal data?

Personal data (article 6 of GDPR)

Our lawful basis for processing your general personal data:

Your personal data will be treated as strictly confidential, we only share it with sub-subcontractors of the completion of works. Your data is never sold.

How long do we keep your personal data?

We keep your personal data for no longer than reasonably necessary and we only retain your data for the following purposes and use the following criteria to determine how long to retain your personal data: the likelihood that interest in our products remains and in order to service repeat orders or complaints. Once we have completed work on your postcode data, it is aggregated into an anonymous data set.

Providing us with your personal data

You are under no statutory or contractual requirement or obligation to provide us with your personal data. But failure to do so will have the following consequences in our ability to deliver the services to the standard expected of us.

Your rights and your personal data

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

• The right to request a copy of the personal data which we hold about you;
• The right to request that we correct any personal data if it is found to be inaccurate or out of date;
• The right to request your personal data is erased where it is no longer necessary to retain such data;
• The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable i.e. where the processing is based on consent or is necessary for the performance of a contract with the data subject and where the data controller processes the data by automated means);
• The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
• The right to object to the processing of personal data, (where applicable i.e. where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics).

Transfer of Data Abroad

Data may be transferred outside the EEA, where Our subcontractors or Servers are located. However, we select our contractors and service providers very carefully, and a have deletion contracts in place to ensure that data remains in our care.

Automated Decision Making

We do not use any form of automated decision making in our business.

Further processing

If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.

Use of cookies

Cookies are messages that web servers pass to your web browser when you visit Internet sites. Your browser stores each message in a small file, called cookie.txt. For further information visit www.allaboutcookies.org

Cookies are used on our website to register which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. Preference cookies are used to enable the website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in. They are necessary for the use of the chat-box function. Statistical cookies are also used to:

• Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
• Throttle request rate (by Google Analytics)
• Identify the last page visited by the visitor. This is used in order to make the chat-box function more relevant.

Marketing cookies are used to track visitors across the site to:

• Register a unique ID on mobile devices to enable tracking based on geographical GPS location.
• Register and report the website user’s actions (by Google Double Click) after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
• Register a unique ID that identifies a returning user’s device. The ID is used for targeted ads.
• Register a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites.
• To distinguish between humans and bots.
• To check if the user’s browser supports cookies.
• To estimate the users’ bandwidth on pages with integrated YouTube videos.
• Collects data on the user’s visits to the website, such as which pages have been read.
• Store the user’s video player preferences using embedded YouTube video.

Security and data retention

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your personal data for as long as is necessary for the required service to be provided to you. All retained personal data is subject to the controls of our internal data protection policy which is required to be adhered to by all MTM employees and contractors and will be securely disposed of when it is considered to be of no further use.

Accessing and updating

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us either in writing at our head office address or by email at office@mtmconsulting.co.uk.

Changes to our privacy policy

Any changes to our privacy policy in the future will be posted to the website.

Contact

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to office@mtmconsulting.co.uk.

The www.mtmconsulting.co.uk website is operated by:
MTM Consulting, 483 Green Lanes, London, N13 4BS
Tel: 01502 722787

How to make a complaint

To exercise all relevant rights, queries or complaints please in the first instance contact our Data Representative on office@mtmconsulting.co.uk.
If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 03031231113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.